Shipping policy

 

Shipping Policy

Thank you for visiting and shopping at Kitschen. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

Please leave up to 4 weeks for all order to be shipped as everything is made to order. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipment Cost
Standard Delivery	3-5 business days	£X.XX
Expedited Delivery	1-2 business days	£X.XX
Next Day Delivery*	1 business day	£X.XX

*Next Day Delivery is only available for orders with delivery addresses within mainland UK.

Delivery delays can occasionally occur.

Shipment to P.O. boxes

Kitschen ships to P.O. boxes addresses within the UK and internationally.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Kitschen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Kitschen is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We do ship internationally.